We deliver orders to mainland Spain and the Balearic Islands. Currently, and until further notice, we are not able to ship to the Canary Islands.
Shipments are made through the company SEUR Frío.
Home delivery costs are applied as follows:
- Standard postage is €6.95 (taxes included).
- For Barcelona city, transport is free with no minimum purchase. Specifically, it is in the postal districts that include 08001 to 08042.
- In any case, if you place your order from the rest of mainland Spain, and it exceeds €50, shipping costs are also free.
- For the Balearic Islands, the postage is always €25, with no free option.
Regarding the delivery time:
- For mainland Spain, delivery is usually between 1-2 business days, depending on the destination population.
- For the Balearic Islands, delivery is usually made in 72 working hours.
- These terms are understood as long as the availability of the merchandise has been confirmed and the full payment of the order has been verified.
The Provider will not assume any responsibility when the delivery of the product or service does not occur, because the data provided by the user, false, inaccurate or incomplete.
The delivery will be considered made when the carrier has placed the products at the user’s disposal and the latter, or the delegate thereof, has signed the delivery receipt.
It is up to the User to verify the products upon receipt and expose all the exceptions and claims that may be justified in the delivery receipt document.